Technical support
At “Gamaris GTH,” technical support is one of the most important pillars of our operations. We treat every request with responsibility, consistency, and speed, because every customer and every collaboration holds special value for us.
The company provides comprehensive technical support both before and after the sale, for all of its products. Our specialized technical staff undertakes the configuration of every order so that it fully meets the specific technical requirements of each project.
- Technical advice on selecting the appropriate cabin type depending on the application (passenger, freight, disabled access, panoramic).
- Precise cabin dimension calculations based on shaft dimensions, useful load, and number of stops.
- Customized proposals for cladding materials, lighting types (LED, concealed lighting, illuminated ceiling), controls (COP/LOP), and accessories.
- Guidance regarding cabin compliance with standards EN 81-20/50, Directive 2014/33/EU, and the Elevator Regulations.
We are always at your disposal, with the aim of providing the most complete, fastest, and most effective technical service.
We have many years of experience in both residential and commercial elevators, as well as in special high-demand applications — such as elevators for hospitals, hotels, shopping centers, and office buildings. We are able to respond to every technical challenge, from integrating a cabin into an existing shaft with unusual dimensions, to designing custom cabins with special materials and finishes.
Our experienced consultants are at your disposal for analyzing the specific needs of each project and finding innovative, technically substantiated solutions. Our specialized technicians work in accordance with the highest standards and applicable safety regulations, providing reliable guidance on matters such as floor load-bearing capacity, fire resistance of materials, cabin illumination (minimum 100 lux per EN 81-20), and disabled access.
“Gamaris GTH” has a well-organized technical support department, staffed by specialized technicians with in-depth knowledge of both our own products and the technical specifications of the major elevator manufacturers in the market.
We provide prompt and responsible after-sales service, a large permanent stock of spare parts — including panels, doors, sills, lighting, buttons, door operators, and lock components — as well as continuous technical guidance on installation matters.